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Rewards & Loyalty
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Earn as you shop. Every order on Tapo.com.my grows your Tapo Coins, climbs your Tiffin Tier, and unlocks bigger automatic discounts.
1. Tiffin Tier: spend more, save more
You earn 1 Privilege Point for every RM1 you spend. The more points you build up over time, the higher your Tiffin Tier, and each tier unlocks a bigger discount that applies automatically at checkout. You climb by your lifetime points. To hold a tier, earn at least 200 points every 6 months. Miss a window and you slide down one level at a time until you're active again. Earn 200 again and you bounce right back.
| Tier | Privilege Points | Discount |
|---|---|---|
| Starter | 0 | Welcome: basic ordering |
| Vendor+ | 100 | 1% off every order |
| Boss | 500 | 2% off every order |
| Tauke Besar | 2,000 | 3% off every order |
| Restaurateur | 5,000 | 4% off every order |
| Kaki Tapo | 10,000 | 5% off every order |
2. Tapo Coins: like 1% cashback
Earn 1 Tapo Coin for every RM1 spent (1 coin = RM0.01). Use your coins to take up to 30% off an order, or exchange them for vouchers. Coins are credited once your order is paid and are valid for 6 months.
3. Coins to vouchers
Prefer a voucher? Spend your Tapo Coins to redeem a voucher from the catalog (once per voucher each month). The voucher is valid for one month and applies at checkout like a coupon.
4. Subscribe & Save
Set up a recurring order and save 5% every time, plus earn 2× Tapo Coins. Choose delivery every 2, 4, or 6 weeks, and enjoy free West-Malaysia delivery on subscription orders RM80 and above. We remind you 3 days before each delivery.
5. How to earn Privilege Points
Earn 1 Privilege Point per RM1 spent, credited after your order. Active Subscribe & Save members earn 2× points on every order, the fastest way to climb the tiers.
6. Privilege Points vs Tapo Coins
You earn both when you shop, and they do different jobs. Privilege Points set your Tiffin Tier, your status and your automatic discount. Tapo Coins are your spendable balance: redeem them on an order or exchange them for vouchers.
